162 WASHINGTON AVE EDISON, NJ 08817
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, we are approved to ship to ALL New York State correctional facilities.
You may call us at (888) 638-9994 at these hours: 8:00AM-10:00PM 7 Days a week.
Yes we ship catalogs to both families and those incarcerated, please provide a DIN number when asking for a catalog to be shipped to a correctional facility.
We ship expressin pre-cooled insulated boxes. Your order is guaranteed to arrive fresh to the facility.
Yes, we allow order to be placed with specific shipping dates upon request, as well as an option for prepaid accounts.
We work for you, whatever you may request we will send given it is permitted by NYSDOC. If you do not see an item, email us and we will provide you details.
The package will arrive within 1-2 days to the facility. All packages are shipped with tracking numbers and delivery notification.
Because we ship time sensitive perishable products, we are not responsible for any issues at the facility level. If we are given notification, we will refund or hold orders. Otherwise, once shipped, we cannot accept a returned package due to facility rejection.
We ship weekly, orders are processed and shipped Monday night/Tuesday morning each week. Delivery days at the facilities are Wednesday.