How to Send Care Packages to NYS Inmates

Sending care packages to inmates in New York State (NYS) correctional facilities involves adhering to specific guidelines to ensure successful delivery. Here's a comprehensive overview:

1. Approved Vendors: NYS Department of Corrections and Community Supervision (DOCCS) mandates that all packages be sent directly from approved vendors. Personal packages from individuals are not accepted. Approved vendors offer a variety of items that comply with DOCCS regulations. Notable vendors include:

  • Emma's Premium Services: Specializes in food, clothing, personal care items, and electronics approved for NYS correctional facilities. They emphasize a wide selection of products to support inmates.

2. Package Limits and Restrictions: Inmates are permitted to receive up to three packages per month, with a combined weight not exceeding 40 pounds. It's essential to ensure that the contents and weight of the packages comply with DOCCS regulations to prevent refusals. 

3. Facility-Specific Guidelines: Each correctional facility may have its own set of rules regarding permissible items, package sizes, and delivery procedures. Before sending a package, it's crucial to:

  • Verify Facility Policies: Contact the specific facility or consult their official website to obtain up-to-date information on package regulations.

  • Confirm Inmate Details: Ensure you have the correct inmate identification number and housing information to avoid delivery issues.

4. Prohibited Items: Certain items are universally prohibited across all NYS correctional facilities. These typically include:

  • Alcohol
  • Items containing metal or glass
  • Obscene materials

Always refer to the specific facility's guidelines or the approved vendor's instructions to ensure all items are permissible.

5. Ordering Process: When placing an order through an approved vendor:

  • Select the Appropriate Facility: Choose the correct facility where the inmate is housed to ensure proper delivery.

  • Provide Accurate Inmate Information: Enter the inmate's full name and identification number as required by the vendor.

  • Review and Adhere to Guidelines: Each vendor provides specific instructions regarding order limits, prohibited items, and payment methods. Ensure you review these guidelines thoroughly before placing an order.

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