Sending care packages to inmates in New York State (NYS) correctional facilities involves adhering to specific guidelines to ensure successful delivery. Here's a comprehensive overview:
1. Approved Vendors: NYS Department of Corrections and Community Supervision (DOCCS) mandates that all packages be sent directly from approved vendors. Personal packages from individuals are not accepted. Approved vendors offer a variety of items that comply with DOCCS regulations. Notable vendors include:
-
Emma's Premium Services: Specializes in food, clothing, personal care items, and electronics approved for NYS correctional facilities. They emphasize a wide selection of products to support inmates.
2. Package Limits and Restrictions: Inmates are permitted to receive up to three packages per month, with a combined weight not exceeding 40 pounds. It's essential to ensure that the contents and weight of the packages comply with DOCCS regulations to prevent refusals.
3. Facility-Specific Guidelines: Each correctional facility may have its own set of rules regarding permissible items, package sizes, and delivery procedures. Before sending a package, it's crucial to:
-
Verify Facility Policies: Contact the specific facility or consult their official website to obtain up-to-date information on package regulations.
-
Confirm Inmate Details: Ensure you have the correct inmate identification number and housing information to avoid delivery issues.
4. Prohibited Items: Certain items are universally prohibited across all NYS correctional facilities. These typically include:
- Alcohol
- Items containing metal or glass
- Obscene materials
Always refer to the specific facility's guidelines or the approved vendor's instructions to ensure all items are permissible.
5. Ordering Process: When placing an order through an approved vendor:
-
Select the Appropriate Facility: Choose the correct facility where the inmate is housed to ensure proper delivery.
-
Provide Accurate Inmate Information: Enter the inmate's full name and identification number as required by the vendor.
-
Review and Adhere to Guidelines: Each vendor provides specific instructions regarding order limits, prohibited items, and payment methods. Ensure you review these guidelines thoroughly before placing an order.

1 comment
Miriam Aristy
I just want to know how do I make my order, bc I do have certain items in the car. Or do u have an app I can download to do it. Or it can be done by phone! Please help me get it together. One more thing it says only 40 lbs. but it can be slit 3 packages can not exceeding the 40 lbs, or it can just be one package with the 40 lbs. how do I go by that. Thank you.