Ordering Guidance & Facility Rules

Before placing an order, please review the commissary schedule and approved-product rules that apply to your facility. This information helps ensure your order is accepted without delay.

Two-Week Commissary-Buy Cycle

New York State Department of Corrections and Community Supervision (DOCCS) operates commissary purchasing on a two-week (bi-weekly) cycle. Incarcerated individuals are generally permitted to shop commissary once every two weeks, subject to their spending limit and good-standing status. Orders submitted after a facility's cutoff date for a given cycle will roll to the following cycle.

  • Cycle length: approximately 14 days per buy period.
  • Cutoff dates and delivery windows vary by facility — contact your facility directly or visit the official DOCCS commissary page for the most current schedule.
  • Delivery of approved commissary items typically occurs within the same cycle week, though timing depends on facility operations.

Facility-Specific Schedules

Each DOCCS facility maintains its own commissary schedule, cutoff deadlines, and delivery days. Do not rely on dates from a different facility. To confirm the schedule for a specific facility:

  • Visit the official DOCCS Commissary page: doccs.ny.gov/commissary
  • Contact the facility's commissary department directly.

Approved-Product Rules

DOCCS regulates which products may be ordered and delivered. Approved items are defined by the current package directive and facility-level rules. Key points:

  • Only items on the facility's approved commissary list will be accepted.
  • Quantity limits and spending caps apply per buy cycle.
  • Certain product categories (electronics, food items, clothing) may require specific approvals or are restricted at individual facilities.
  • For the authoritative list of approved items and packaging requirements, refer to the DOCCS Commissary page and the current facility package directive.

Important Disclaimers

  • Commissary schedules, cutoff dates, and approved-product lists are set by DOCCS and individual facilities — they can change without notice.
  • We do not guarantee delivery by a specific date. Order lead times depend on facility processing and DOCCS cycle scheduling.

Official Resources

Page last reviewed: October 2026. This section should be reviewed by a staff member every 90 days or whenever DOCCS issues a new package directive. Staff approval required before republishing after any content update.

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