Dear Valued Customer,

We hope you're enjoying the start of summer! This notice is to inform you of an update to our shipping schedule that will be in effect throughout the summer season.

Effective 5/22/2025 our shipping days will be adjusted as follows:

  • Orders placed Thursday, Friday, Saturday, Sunday - Ship Monday
  • Orders placed Monday -Ship Tuesday
  • Orders placed Tuesday-Ship Wednesday

  • Orders placed Wednesday-may ship Thursday if to below facilities:
    • Fishkill Correctional
    • Otisville Correctional
    • Wallkill Correctional
    • Green Haven Correctional
    • Shawangunk Correctional
    • Woodbourne Correctional
    • Eastern Correctional
    • Coxsackie Correctional
    • Greene Correctional
    • Great Meadow Correctional
    • Washington Correctional
    • Marcy Correctional
    • Mohawk Correctional
    • SIng SIng Correctional
    • Bedford Hills Correctional
    • Taconic Correctional

Why the change?

To safeguard your items during transit, especially in warmer weather. By avoiding weekend carrier truck/facility storage or delivery truck delays, we reduce the risk of heat damage and ensure your package arrives in the best possible condition.

We’re also adding extra cooling protection for sensitive items and making packaging adjustments where needed to ensure your order is safe—even in the summer heat.

Thank you for your continued trust in Emma’s Premium Services. We’ve got you—and your package—covered this summer.

If you have any questions or need help with your order, don’t hesitate to reach out to our customer care team at contact@emmaspremium.com or call us at (888) 638-9994.

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